Inmate Telephone System
Telephones used by our inmates and detainees to make phone calls are provided by a contractor. The current phone contractor is Securus Technologies. All calls made by Hampton Roads Regional Jail inmates and detainees are collect. You may have to set up a pre-pay account required if your telephone company doesn’t allow inmate billing.
To set it up, call the Securus Technologies help line at 1-800-844-6591. The cost of a local call is $1.50 plus any collect charges your phone provider may charge. Other rates vary with long distance and extended area calls.
Friends & Family with advanced pre-pay
An AdvanceConnect™ account is a friend & family-owned prepaid calling account that allows you to receive collect calls from inmates/offenders and have the charges deducted automatically from your prepaid account. Our prepaid AdvanceConnect account puts you in control of your spending and ensures you can receive calls from correctional facilities.
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you must call 757-488-7500, ask for the Securus Technologies representative. You will need to bring in a copy of the phone bill and identification showing you are responsible for paying the phone bill. Inmate phone service will be restricted if you attempt, or the inmate / detainee requests you to make a 3-way telephone call. To Block a Number from the Hampton Roads Regional Jail:
To Unblock a Phone Number:
Please Keep in Mind:
Phone Services
At Securus, we understand the importance of variety and convenience when it comes to funding inmate telephone calls. In order to deliver the best service, we offer a number of payment product options, making it easy for you to choose the perfect fit for your needs in order to stay in touch with your incarcerated loved one. Read more…
Secure Instant Mail
At Securus we work hard to provide the best communication experience possible by offering multiple ways to communicate with your incarcerated friends and family. Secure Instant Mail is our answer to putting you in control of communication. What this means is for you is no more waiting to hear or share important news. Instead, share your important news when it happens by sending an email message whenever you want! Read more…
Securus Video Visitation
Securus Video Visitation provides you the ability to schedule and participate in visitations with your loved one from the safety and comfort of your home. Read more…
