The telephone contractor currently serving the Hampton Roads Regional Jail is Securus Technologies.

To leave a voice message for an inmate, call (757) 335-6260 , select option 4 or say “Voice Mail” at the prompt. There is a charge for this service.

Please Keep in Mind:

All inmate telephone calls are recorded and subject to monitoring. Do not make 3-way telephone calls with an inmate on the line. A 3-way telephone call is a call where you include a third party in the phone call by conferencing them in to your call. If we detect that you’ve made a 3-way call, we will block your number from receiving any inmate phone calls for 90 days.

A Direct Bill account allows you to receive collect calls from inmates and have the charges billed directly to you each month from Securus Correctional Billing Services (SCBS). This account is a good option if the inmate is incarcerated for longer than two years or if you are an attorney, bail bondsmen, consulate, social worker or other small business or government agency. With verification or approved credit, you can receive an itemized monthly bill statement from SCBS for your calls. This account offers you the following benefits:

• Itemized monthly bill statement of call activity
• You can receive all the calls you need to, up to your credit limit
• You can add multiple phone numbers to your account to ensure you receive all your calls
• Calls will connect to cell phones (subject to facility restrictions)
• You are able to receive inmate calls as long as your bill is paid in full by the due date
• No minimum payment amount
• You have 24/7/365 access to your account on our website or by contacting us via phone

Click here for more information…

Inmate Debit is an inmate-owned prepaid calling account used by inmates to pay for their own telephone calls. If allowed by the facility, an inmate may transfer funds from their facility trust/commissary account into an Inmate Debit account via making a request through their commissary. Correctional facilities also have the option to allow friends & family members to deposit funds directly into an Inmate Debit account. This account offers the following benefits:

• You can fund an Inmate Debit account without having your own calling account
• Inmates can call anyone on their approved calling list without requiring friends and family to create separate prepaid accounts
• Calls will connect to cell phones (subject to facility restrictions)
• Low minimum funding amount of only $25.00 for payments made over the phone or online
• You have 24/7/365 access to fund an inmate’s Debit account on our website or by contacting us via phone
• Funds placed in the Inmate Debit account will become the property of the inmate and friends & family members will not be able to receive refunds on this account. This product is currently available at limited facilities.

Click here for more information…

Securus Video Visitation provides you the ability to schedule and participate in visitations with your loved one from the safety and comfort of your home.

• No need to travel to the facility - eliminate the cost of gas, food, hotel stays, and excessive time off of work
• No need to wait in lines waiting for a visitation time
• No need to leave your possessions in the car
• Convenient, scheduled visitations - receive email updates and reminders

Participation in Securus Video Visitation requires a free account creation, acceptance of the Securus Terms and Conditions, and successful registration with each facility offering Securus Video Visitation.

Getting started is easy…

1. In order to begin using Securus Video Visitation, you must first have a Securus Online account. Click Sign Up to create your account and add Video Visitation today. You will be required to submit information such as your name, address, and photo identification.
2. Once your account is created and validated, you will need to request access to one or more facilities that offer Securus Video Visitation.
3. Once approved by the correctional facility, you can begin scheduling your Securus Video Visitation sessions.

What you need to use Securus Video Visitation:

• Securus Online account with Securus Video Visitation enabled
• Computer with Internet, sound, and a web camera
• Valid email address
• Credit or debit card

Click here for more information…