INMATE SERVICES
INMATE FEES / PROPERTY
The Hampton Roads Regional Jail Authority is managed by a board consisting of the Sheriff, City Manager and City Council members representing each participating jurisdiction.  Listed below is an updated roster of active board members:  
INMATE FEES
Inmates are responsible for room and board fees, authorized by Virginia law. Jails may collect up to $3.00 per day from inmates to help offset the costs of housing.  Our current room and board fee is $1.00 per day.  Inmates are also responsible for medical and dental co-pays.
INMATE PROPERTY
All property items entering the Hampton Roads Regional Jail must have prior approval from the Superintendent or designee before being mailed or brought to the facility. Inmates may receive newspapers, magazines, or soft back books if they are mailed directly from the publisher. Prior approval is required before placing the order. The publication may be denied if it is too big or threatens security. All publications will be checked for contraband.

No gifts will be permitted, unless authorized by the Superintendent or designee. Additional property restrictions may be imposed on inmates in restrictive housing.

All money, other valuables and personal property will be surrendered, inventoried, and placed in secured storage. Inmates will be provided a receipt for all property. Inmates are required to keep one set of clothing in property storage for court appearances or for release from the facility.

Inmates are required to dispose of any excess personal property within 30 days of arrival at the Hampton Roads Regional Jail. Inmates may either mail their property to someone (at the inmate’s expense) or have a friend or relative pick it up. This must be done Monday through Friday between the hours of 0800 and 1700. The Hampton Roads Regional Jail is not responsible for any items lost or stolen while inmates are incarcerated.
Property Delivery
The only items that can be brought into the facility are court clothing and that must be done Monday through Friday 0800 to 1600.  Underclothing must be purchased from the commissary, unless approved by the Superintendent or designee.No property exchanges between inmates is authorized. When inmates are released from the Hampton Roads Regional Jail all property must go with them.  All excess property of the aforementioned items will be considered contraband.
CANTEEN / iCARE
CANTEEN SERVICES
You will need:
•  Facility Number (223701)
•  Inmate’s Name
•  Inmate’s Jail Control Number (JCA)

Kiosk: In the Jail’s Lobby
(cash, credit card and ATM only)

Online: http://www.touchpayonline.com
(credit card or debit card only)

By Phone: Call 1-866-232-1899
(credit card, check card or check only)
TOUCHPAY PAYMENTS
iCARE SERVICES
Send an iCare package today! 

Now it’s easy for you to send a gift to an inmate for a birthday, holiday, or just to say you care.  You need only the inmate number (JCA) and a Visa or Mastercard to place your order online.  A variety of packages offer tasty snacks from well known brands and everyday use items that have been pre-approved by the Hampton Roads Regional Jail.  They are delivered quickly to the recipient for their enjoyment.
Using the Hampton Roads Regional Jail’s Commissary online ordering system, you no longer have to travel to our facility and wait in line!

Click the button below to log on and send a package today…
Send a Hampton Roads Regional Jail iCARE Gift Today
SEND FUNDS BY MAIL
-   Inmate’s Name & Number
-   HRRJ
-   P.O. Box 7609
-   Portsmouth, VA 23707

Payment Methods:

•  Money Order

•  Certified Check

•  Cashiers Check
An inmate trust account is maintained to collect and disperse funds for each inmate.  Funds are received from the inmate upon arrival at the Hampton Roads Regional Jail and deposited into the Inmate Trust Fund.  As the inmate purchases canteen/commissary items, the costs are deducted from the inmate’s account.  Daily room and board fees are automatically deducted.  Family and friends may deposit funds into the inmate’s account via mail, kiosk, telephone, or the Internet.
Copyright © 2016 Hampton Roads Regional Jail Authority. All Rights Reserved.  Designed by Sgt. Phillips, S.
CANTEEN SERVICES
An inmate trust account is maintained to collect and disperse funds for each inmate.  Funds are received from the inmate upon arrival at the Hampton Roads Regional Jail and deposited into the Inmate Trust Fund.  As the inmate purchases canteen/commissary items, the costs are deducted from the inmate’s account.  Daily room and board fees are automatically deducted.  Family and friends may deposit funds into the inmate’s account via mail, kiosk, telephone, or the Internet.
SEND FUNDS BY MAIL
-   Inmate’s Name & Number
-   HRRJ
-   P.O. Box 7609
-   Portsmouth, VA 23707

Payment Methods:

•  Money Order

•  Certified Check

•  Cashiers Check
TOUCHPAY PAYMENTS
You will need:
•  Facility Number (223701)
•  Inmate’s Name
•  Inmate’s Jail Control Number (JCA)

Kiosk: In the Jail’s Lobby
(cash, credit card and ATM only)

Online: http://www.touchpayonline.com
(credit card or debit card only)

By Phone: Call 1-866-232-1899
(credit card, check card or check only)
iCARE SERVICES
Send a Hampton Roads Regional Jail iCARE Gift Today
Send an iCare package today! 

Now it’s easy for you to send a gift to an inmate for a birthday, holiday, or just to say you care.  You need only the inmate number (JCA) and a Visa or Mastercard to place your order online.  A variety of packages offer tasty snacks from well known brands and everyday use items that have been pre-approved by the Hampton Roads Regional Jail.  They are delivered quickly to the recipient for their enjoyment.
Using the Hampton Roads Regional Jail’s Commissary online ordering system, you no longer have to travel to our facility and wait in line!

Click the button below to log on and send a package today…
INMATE SERVICES
CANTEEN &
iCARE
INMATE FEES &
PROPERTY
INMATE MAIL &
TELEPHONES
INMATE
VISITATION
CLICK
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MENU
Copyright © 2016 Hampton Roads Regional Jail Authority. All Rights Reserved.
Designed by
Sgt. Phillips, S.
INMATE SEVICES
CANTEEN &
iCARE
FEES &
PROPERTY
INMATE MAIL &
TELEPHONES
INMATE
VISITATION
Copyright © 2016 Hampton Roads Regional Jail Authority. All Rights Reserved.  Designed by Sgt. Phillips, S.
CANTEEN
An inmate trust account is maintained to collect and disperse funds for each inmate.  Funds are received from the inmate upon arrival at the Hampton Roads Regional Jail and deposited into the Inmate Trust Fund.  As the inmate purchases canteen/commissary items, the costs are deducted from the inmate’s account.  Daily room and board fees are automatically deducted.  Family and friends may deposit funds into the inmate’s account via mail, kiosk, telephone, or the Internet.
SEND FUNDS BY MAIL
-   Inmate’s Name & Number
-   HRRJ
-   P.O. Box 7609
-   Portsmouth, VA 23707

Payment Methods:

•  Money Order

•  Certified Check

•  Cashiers Check
TOUCHPAY PAYMENTS
You will need:
•  Facility Number (223701)
•  Inmate’s Name
•  Inmate’s Jail Control Number (JCA)

Kiosk: In the Jail’s Lobby
(cash, credit card and ATM only)

Online: http://www.touchpayonline.com
(credit card or debit card only)

By Phone: Call 1-866-232-1899
(credit card, check card or check only)
iCARE SERVICES
Send an iCare package today! 

Now it’s easy for you to send a gift to an inmate for a birthday, holiday, or just to say you care.  You need only the inmate number (JCA) and a Visa or Mastercard to place your order online.  A variety of packages offer tasty snacks from well known brands and everyday use items that have been pre-approved by the Hampton Roads Regional Jail.  They are delivered quickly to the recipient for their enjoyment.
Using the Hampton Roads Regional Jail’s Commissary online ordering system, you no longer have to travel to our facility and wait in line!

Click the button below to log on and send a package today…
Send a Hampton Roads Regional Jail iCARE Gift Today
CANTEEN SERVICES
An inmate trust account is maintained to collect and disperse funds for each inmate.  Funds are received from the inmate upon arrival at the Hampton Roads Regional Jail and deposited into the Inmate Trust Fund.  As the inmate purchases canteen/commissary items, the costs are deducted from the inmate’s account.  Daily room and board fees are automatically deducted.  Family and friends may deposit funds into the inmate’s account via mail, kiosk, telephone, or the Internet.
SEND FUNDS BY MAIL
-   Inmate’s Name & Number
-   HRRJ
-   P.O. Box 7609
-   Portsmouth, VA 23707

Payment Methods:
•  Money Order
•  Certified Check
•  Cashiers Check
TOUCHPAY PAYMENTS
You will need:
•  Facility Number (223701)
•  Inmate’s Name
•  Inmate’s Jail Control Number (JCA)

Kiosk: In the Jail’s Lobby
(cash, credit card and ATM only)

Online: http://www.touchpayonline.com
(credit card or debit card only)

By Phone:
Call 1-866-232-1899
(credit card, check card or check only)
iCARE SERVICES
Send an iCare package today! 

Now it’s easy for you to send a gift to an inmate for a birthday, holiday, or just to say you care.  You need only the inmate number (JCA) and a Visa or Mastercard to place your order online.  A variety of packages offer tasty snacks from well known brands and everyday use items that have been pre-approved by the Hampton Roads Regional Jail.  They are delivered quickly to the recipient for their enjoyment.
Using the Hampton Roads Regional Jail’s Commissary online ordering system, you no longer have to travel to our facility and wait in line!

Click the button below to log on and send a package today…
Send a Hampton Roads Regional Jail iCARE Gift Today
INMATE FEES &
PROPERTY
INMATE MAIL &
TELEPHONES
INMATE
VISITATION
INMATE SERVICES
Copyright © 2016 Hampton Roads Regional Jail Authority. All Rights Reserved.  Designed by
Sgt. Phillips, S.
INMATE MAIL
Inmates are allowed to receive mail from friends and family while detained at the Hampton Roads Regional Jail.  Please adhere to the following mailing instructions and rules:
Mailing Address

INMATE’S NAME
HOUSING UNIT AND POD
HAMPTON ROADS REGIONAL JAIL
P.O. BOX 7609
PORTSMOUTH, VA 23707
 
INCOMING MAIL WILL BE REJECTED IF:
***UPDATE***   For security reasons, the Hampton Roads Regional Jail has altered the inmate mail procedure to ensure the safety of staff and the inmate population. 

-  All inmate mail will be rejected if it contains cards of any kind (birthday, greeting, holiday etc.), letters written on colored notebook paper (yellow, blue, green etc.) and letters written with a marker or crayon.  All letters must be written in either black or blue ink on white paper, no exceptions.  


-
Any material which violates postal regulations or contains obscenity, blackmail, contraband, or threats.

-  Any material which contains plans of criminal activities, maps, or plots to escape, and any material which communicates information designed to encourage inmates to disrupt the facility by strikes, riots, fights, racial or religious hatred, or other prohibited acts.

-  The Hampton Roads Regional Jail will not accept items for inmates that are free or incentives for purchasing or receiving publications or other items.

-  Only pre-approved packages are accepted.

- It consists of stamps; envelopes; staples; tape; glitter; glue or any sticky substance; photos or drawings larger than 4×6; sexually explicit photos; stickers or address labels; plastic cards or plastic covered cards; personal checks or cash; blank stationary or blank paper; information about the fabrication of weapons or explosive devices; and magazines, books or newspapers that do not have prior approval.

INMATE TELEPHONE SYSTEM
 
Please Keep in Mind:

All inmate telephone calls are recorded and subject to monitoring. Do not make 3-way telephone calls with an inmate on the line. A 3-way telephone call is a call where you include a third party in the phone call by conferencing them in to your call. If we detect that you’ve made a 3-way call, we will block your number from receiving any inmate phone calls for 60 days.
The telephone contractor currently serving the Hampton Roads Regional Jail is Securus Technologies
To leave a voice message for an inmate, call (757) 335-6260 , select option 4 or say “Voice Mail” at the prompt. There is a charge for this service.
Securus Phone Services
Securus Voicemail Services
The Hampton Roads Regional Jail opened in March, 1998 and has been in continuous operation since that time.  The five member jurisdictions choose which inmates are sent to the Regional Jail and to a great extent they are inmates with medical, mental health, or disciplinary problems.

While it originally was established to house general overcrowding, it has since evolved into managing inmates with medical and mental health issues or disciplinary problems.  The two-story structure is divided into three separate and distinct housing units.  The housing units are at the corners of a large central rectangular area, which contains the kitchen, laundry, intake area, command center, training area, classification, administration, and health services.

In March 2016, the Hampton Roads Regional Jail celebrated its eighteenth anniversary of providing services to its member cities.  The establishment of the Regional Jail has been an outstanding success, and it is fulfilling its basic purpose of reducing overcrowding in the four member cities’ jails.  The contribution provided by the Regional Jail, however, is much greater than simply holding approximately 1300 inmates from the member city jails.  This is because the Regional Jail houses a disproportionately large number of inmates who are difficult to manage.  The Regional Jail houses the majority of the four cities’ inmates with severe medical and mental health needs and essentially serves as the medical and mental health correctional facility for the member cities.  Significantly more difficult and overcrowded conditions would exist in the four cities’ jails today were it not for the establishment of the Hampton Roads Regional Jail.
INMATE VISITATION
INMATE VISITATION
Visitation with family and friends is conducted in non-contact visitation booths located on the upper floor of each housing unit.  Please keep in mind that visits (and access to the visitation area) are scheduled as visitors arrive (first come, first served).  Contact visitation rooms are available in the same area for meetings with attorneys.
***No Visitation on Holidays

Visitation Rules and Regulations

Effective December 1, 2014, the Hampton Roads Regional Jail will honor the new visitation schedule.  We allow one (1) visit per week, for thirty (30) minutes each.  All visits depend on staff availability and are subject to change; in which case the revised schedule is posted in the housing areas.  A maximum of six (6) people, including children may visit at one time. Before a visit can be received the inmate/detainee must have completed a visitors list which may be changed monthly.

All visitors 16 and over must present valid picture identification with a current address.  An adult family member or legal guardian must accompany visitors under 18 years of age.  No minors (under the age of 18) may be left unattended in the lobby, visitation area or any other area of the facility.  All visitors including those in wheelchairs, wearing wigs or wearing religious headgear, will be searched.  All visitors must pass through a metal detector in order to maintain the safety and security of the facility, staff and visitors.

Attorneys are permitted to visit at any time during normal business hours, except during meals, counts, and lockdowns.  To minimize delays caused by inmate counts, feeding and programs, the following schedule is suggested: Monday through Friday 9:00 a.m. to 11:00 a.m. and 1:00 p.m. to 4:00

The following are available transportation options for visitors, at the visitors’ expense: Hampton Roads Transit (HRT) Bus scheduling contact number is 757-222-6100, TDD 757-722-8427 and taxi-cab services.
Visitation Rules and Regulations

Dress Code

In order to provide the best possible visiting experience, a dress code has been established.  Clothing must be moderate in appearance and may not be sexually suggestive.  Visitors may not wear the following:


-  Sleeveless Shirts, tank tops, halter tops
-  Garments with spaghetti straps, tube tops
-  Fishnet tops, strapless dresses
-  Clothing that is transparent (see through)
-  Clothing that exposes the midriff, navel or cleavage
-  Spandex pants or other clothing that is not appropriate because of slits, rips or holes


No hats, scarves, caps or any head coverings will be permitted.  The only exception is religious head coverings, which will be subject to search.  Skirts, dresses and shorts must not exceed six(6) inches above the kneecap.  Female visitors must wear a bra. Visitors may be denied access to the visitation area for any dress deemed inappropriate.
Visitor's Dress Code

Visitor Conduct

Inappropriate language or behavior will not be tolerated and will result in denial of visits.  Visitors who appear under the influence or attempt to bring in drugs, alcohol or other unlawful items will be criminally prosecuted. 

All visitors that are 16 years of age or older must have a picture I.D.  A parent or legal guardian must accompany visitors under 18 years of age.  Each visitor’s name must be on the inmates vistors list (excluding children under the age of 18).  No more than three (3) children shall be allowed to visit at one time.  All children under the age of 18 must remain in the immediate vicinity of the parent or legal guardian.
Visitor Conduct

Unauthorized Items

Unauthorized Items
-  Cameras
-  Pagers
-  Mobile Phones
-  Pocket knives
-  Tobacco Products
-  Lighters
-  Matches
-  Sunglasses
-  Infant Bottles
-  Diapers / Diaper Bags
-  Strollers
-  Infant Carriers


*** Note: Lockers are available at minimal cost inside the lobby

Tobacco Policy

Tobacco Policy
No Smoking is permitted in or around the facility, except for inside your vehicle.  Anyone caught smoking in front of the lobby area will forfeit his/her visit.
 
Securus Video Visitation